Refunds & Returns Policy
14 days returns and refund Terms and Conditions :
Although there is only checking warranty in physical stores, brandtech.pk provides 14 days money back guarantee for our valued customers.
1-If a customer received faulty product then he/she could contact us for return or refund with in 14 days on given number/email/FB messenger.
2-Complete packaging and invoice required at time of submitting products for claim.
3-You can submit the products via courier service to our mentioned address on site.
4-Shipping fee of returns and refunds on buyer expense but it will be refunded if claim is valid.
5-Once claim found valid then you will be offered a replacement free of cost or you get a full refund in a form of store credit plus a coupon of 10% discount on next purchase.
6-If you want to take refund in cash, NO ISSUE. Just Let us know through our customer service 0332-4030800. As we receive the product, our quality assurance team will check and evaluate the condition of product and packaging. On approval, we will transfer your money through U-paisa or online bank transfer.(Rs 250 will be deducted of first time shipping )
7-If claim not found valid then same product will be shipped back on buyer expense.
8-Refund and returns are not applicable on personal likes/dislikes or change of mind.